Frequently Asked Questions
Everything you need to know about our classic style and service.
What is the standard shipping time for orders?
Standard shipping typically takes 3-7 business days within the continental United States via FedEx or UPS.
What is your return and exchange policy?
We accept returns and exchanges of unworn, unwashed, and unaltered merchandise within 30 days of purchase with the original receipt.
Can I return an online order to a local boutique?
Yes, online orders can be returned to any of our retail boutique locations for a refund or exchange, provided you have your order confirmation.
How do I determine my size in J.McLaughlin apparel?
We provide a comprehensive size guide on each product page to help you find the perfect fit based on your specific measurements.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and its territories.
How should I care for my Catalina Cloth garments?
Our signature Catalina Cloth is designed for easy care; most items are machine washable on a cold cycle and should be laid flat to dry.